Service
With us, you’re one the safe side.
Fast & Competent
We ensure your quality
As experts in automated testing and measurement technology, our priority is to ensure that you, as our customer, benefit from our systems over the long term — not only through their technological advantages but also beyond their service lifespan. That’s why we offer comprehensive support for all your needs and concerns. Whether your inquiry involves software or hardware, we are here to assist you, either by phone or in person.
Quality assurance from a single source
With us, everything from software to hardware and service comes from a single source. This has the immense advantage for our customers that we know all components and systems in detail and can therefore offer first-class trainings and service. Our expertise ranges from mechanics and PLC programming to image processing.
Our Service Modules
Customer Support
Customer Support
- Worldwide customer service and support
- Technical hotline
First-class training
First-class training
- On-sight trainings
- Online trainings
After Sales
After Sales
- Preventive maintenance
- Optimization of the systems
- Spare parts service
The benefits of our service modules:
- Personal support by our experts worldwide
- Continuous further development of our software functions, hardware components and products
- Technical hotline with preferential access to our 1st level support
- First-class training on site and online
- Continuous optimization of safety, efficiency and productivity
- Retrofitting of existing systems to guarantee the customer's investment for longer